Refund Policy
Last updated: 1 September 2026
We want you to read the book, not to feel stuck with it. This policy explains exactly how you get your money back.
The whole policy, in one line
14 days, full refund, no questions asked.
Ask within 14 days of your purchase and you get all of your money back. There are no conditions: it does not matter whether you have downloaded the files, opened them, or read the book to the last page. You do not have to give a reason, and we will not ask you for one.
If something is simply wrong with the files — they are corrupt, they will not open, you got the wrong thing — write to us before you ask for the refund if you like. In most cases we can fix it and resend within a day, and you keep both the book and your money.
How to ask
Email hello@justaira.com from the address you used at checkout, with the order number on your receipt. One line is enough — "please refund" does it. You can also contact Paddle directly at paddle.net, since Paddle is the merchant of record for your order.
We reply within three working days. Approved refunds are issued by Paddle to your original payment method and normally appear within five to ten working days, depending on your bank.
Your statutory rights
Consumer law in your country may give you more rights than this policy does, in particular a statutory right to cancel a digital purchase. Where that is the case, the law wins and this policy does not limit it.